Privacy Policy – The Pet Realm

At The Pet Realm, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website.

Information We Collect

We may collect the following types of information:

Personal Information: This includes information you provide directly to us, such as your name, email address, shipping address, billing address, and payment information when you create an account, place an order, or contact us.
Usage Data: This includes information about how you interact with our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and other similar information. We may use cookies and similar technologies to collect this data.
Device Information: We may collect information about the device you use to access our website, including your device’s unique identifier, device type, operating system, and mobile network information.

How We Use Your Information

We use your information for the following purposes:

Processing Orders: To fulfill your orders, process payments, and communicate with you about your orders.
Improving Our Website: To analyze usage data and improve the functionality and design of our website.
Customer Service: To respond to your inquiries and provide customer support.
Marketing Communications (with your consent): To send you promotional emails and other marketing communications about new products, special offers, and other relevant information, only if you have opted-in to receive such communications. You can opt-out at any time.
Legal Compliance: To comply with applicable laws and regulations.

Sharing Your Information

We may share your information with third-party service providers who assist us with payment processing, shipping, data analysis, and other essential functions. We require these providers to protect your information and use it only for the purposes we have authorized.

We may also disclose your information if required by law or legal process.

Your Choices

You have the right to:

Access your personal information: You can request access to the personal information we hold about you.
Correct your personal information: You can request that we correct any inaccuracies in your personal information.
Delete your personal information: You can request that we delete your personal information, subject to certain exceptions.
Object to processing: You can object to the processing of your personal information in certain circumstances.
Restrict processing: You can request that we restrict the processing of your personal information in certain circumstances.
Data portability: You can request that we provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.

Cookies

Our website uses cookies to improve your browsing experience. You can manage your cookie preferences through your browser settings.

Changes to this Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and, if the changes are significant, we may provide you with additional notice.